The holiday season is upon us, and Christmas is only 100 days away! 2020 was a year like no other for e-commerce retailers, and this holiday season is shaping up to be just as impactful as last year’s. MWW has continually invested in expansions to capabilities and capacities to ensure smooth production and delivery during this critical time. Still, while we prepare for the jump in order quantities, shipping carriers will likely be impacted by similar labor and bandwidth constraints as the last holiday season. Our best advice? Be Prepared! We want to make sure you know what to expect when it comes to fulfilling orders so customers experience seamless service.
Please Be Aware of the Following Important Key Points
- Carriers are already imposing Surcharges as they are expecting higher than anticipated volume this holiday season
- MWW has adjusted our recommended ship dates earlier in the month to ensure delivery by Christmas.
- While some packages shipped after the recommended dates below may make it to their intended destinations by Christmas, MWW cannot guarantee carriers will be able to achieve those delivery dates without expedited charges.
- Please keep a close eye on any updates from your preferred carriers through this holiday time frame!
For an added layer of preparedness, we’re including our most up-to-date shipping guide to ensure your accounts are set up appropriately ahead of the holidays. That guide can be downloaded HERE.
MWW On Demand Holiday Shipping Schedule and Key Dates
Wed-November 24 Last Day of Shipping (before Thanksgiving)
Thu-November 25 Closed. Thanksgiving
Fri-November 26 Operations & Shipping resume
Fri-December 3 Final recommended order date for International orders (before Christmas)
Fri-December 10 Final recommended order date for Domestic orders (before Christmas)
Thur-December 23 MWW Final shipping date (excluded from SLA)
Fri-December 24 Closed. Christmas Eve
Sat-December 25 Closed. Christmas Day
December 28 – January 1 Minimal staff week
Sat-January 1 Closed. New Years
Mon-January 3 Operations & Shipping resume
Final Shipping Dates: Please subtract both (a) your contracted service level agreement (SLA), and (b) the shipment transit days from the above dates
SLA days are business days
International orders should be given earlier cut-off deadlines
Carrier Delivery: Please consult your carrier for accurate shipping days during the holiday period. MWW is not responsible for common carriers’ delivery times
Example: On-Time Order DeliveryOrder with a 7-day SLA, shipped via 2nd-day delivery, to arrive on December 23:
Delivery Date December 23
Transit (2 days)* December 21-23 (weekend not included)*
SLA (7 days) December 10-21 (weekend not included)
Order Date In December 10 (prior to midnight EST)
*consider carrier backlog/delivery impact
We look forward to a great 2021 Holiday Season!